FAQ

This Section Contains Frequently Asked Questions (FAQs) Related to Ham Radio Deluxe Software

What does my purchase entitle me to?
As far as HRD Software is concerned, we sell two things - perpetual software licenses for Ham Radio Deluxe and optional renewals that provide "New Feat...
Tue, Aug 30, 2022 at 8:08 PM
How To Create Screenshots
There are times we will ask for a "screenshot" (picture of your screen) to be added to a support request. The screenshot is very simple to do. ...
Fri, Jul 16, 2021 at 7:36 AM
Auto-Renewal of New Features & Support
During a hamfest in 2017, a few customers asked us if we would give them an option for multi-year renewals of New Features and Support that included a deepe...
Tue, Aug 23, 2022 at 9:39 PM
The Problem with Forwarding or Alias Email Addresses Like arrl.net
[Editorial Post - de WA9PIE] Many operators use the popular forwarding email addresses provided by the ARRL. The format for these addresses is <calls...
Fri, Oct 29, 2021 at 1:36 AM
History of Ham Radio Deluxe
Peter Halpin (PH1PH) and Simon Brown (HB9DRV) started developing Ham Radio Deluxe started in 2003. By 2005, there were over 20,000 registered users worldwid...
Mon, Dec 20, 2021 at 4:08 AM
Troubles with Password Reset Emails for www.HamRadioDeluxe.com
All of our systems use the same outbound email platform by a company called "SendGrid." The delivery from this system is extremely fast and reliab...
Sun, Jan 2, 2022 at 3:16 AM
Does Ham Radio Deluxe run on Mac or Linux?
Many other similar programs will claim that they run on Mac or Linux - "using virtual machines." This is a bit disingenuous. It's like saying...
Tue, Jan 4, 2022 at 4:31 AM