Ham Radio Deluxe Software® Purchase and New Features & Support

Initial Purchase of Software: The initial purchase of Ham Radio Deluxe Software® entitles you to the following:

• Perpetual Software License: You get a perpetual software license — meaning you have the right to use Ham Radio Deluxe Software® forever, even if you don’t make a renewal purchase.

• Activation Key: Your software activation key never expires. The key will activate any current or future release of the software. You can have the software activated on five computers simultaneously.

• New Features and Support:

  • New Features released prior to 12 months after the purchase date.

  • Technical Support prior to 12 months after the purchase date.

What happens after 12 months if I do not purchase a renewal?

• You can still use any current or future release of Ham Radio Deluxe®.

• You still get bug fixes and enhancements to existing features by installing new releases.

• New Features released after your New Features & Support period expires are disabled until you purchase a New Features & Support renewal that permanently enables them.

• Technical Support access also ends until you purchase a New Features & Support renewal.

No Subscriptions: Ham Radio Deluxe Software® has never been sold as a subscription.

We don't sell Versions or Upgrades: Just download and install the current version to stay up-to-date.

What’s the difference between bug fixes, enhancements, and New Features?

Bug fixes = corrections to an issue where the software is not working as designed or generated an error message.

Enhancements = Improvements to things you already have.

• Every release will have some content related to expanding on the use and functionality of existing features. Upcoming examples include eliminating Access and replacing it with SQLite, the addition of ATNO filters and alarms, improved performance, and many more. Customers can install future releases of Ham Radio Deluxe® for the benefit of obtaining these enhancements without a required payment.

New Features = Completely new capabilities that weren’t in the software before.

• Significant investment is made to build New Features.

• A recent example of this is HRD Alert.

• New Features are disabled if they are released after your New Features & Support period expires.

New Features & Support renewals: 

• Are optional

• Sold in 12-month increments

• Extends your entitlement for New Features & Support for 12 months from either (a) the current expiration date or (b) the renewal purchase date — whichever is later

• Permanently enables any new features released prior to the end of the new renewal period, as well as any locked features from prior periods

Summary: 

With Ham Radio Deluxe®, you get a one-time perpetual software license with no required annual fees and access to ongoing improvements. Buy the optional New Features & Support renewals when you want to enable New Features, obtain technical support, or to support the continued innovation of Ham Radio Deluxe®. We take on the responsibility of delivering compelling new features and excellent technical support to earn your renewal.