The system doesn't send out invalid keys. The most common cause has to do with entry errors.
Take these steps:
- Download the latest version of Ham Radio Deluxe from www.HamRadioDeluxe.com and then launch HRD Rig Control
- If you were using a trial key, deactivate it here (the program will close; then launch it again)
- Enter your callsign into the Callsign field (on the first activation of a key, this mates the key to your call)
- Then enter your key using the method described as follows:
To avoid possible mistakes when inputting your activation key into the License Manager, please copy (Ctrl-C) the software activation key from the email and paste (Ctrl-V) it into your software.
NOTE: If you are entering the activation key by hand, be advised... we are finding that many folks mistake capital "I" and lower case "L" for the number "1" and vice-versa. Also it's sometimes difficult to distinguish between "O" and "0" (zero).
To see other solutions related to software activation keys, please CLICK HERE.