When you purchase your permanent license for Ham Radio Deluxe the license key will be generated at that time and will be displayed on the last page of your order check-out. You can then write it down or print the page for reference. A receipt via e-mail will also be sent immediately following your transaction to the e-mail address you provided. This email will also contain your permanent license key.

[Note: Since upgrading to our new commercial license server in July 2019, it is necessary for you to upgrade your HRD software to V6.6.0.236 or newer (if you have not already done so). The old 16 character license keys you received when you purchased previous versions of HRD will no longer work with the new 6.6 versions of HRD. Therefore, we ask that you upgrade to V6.6 or newer version and use our new key retrieval system to get your new 30 character keys.]

If your key has been activated, you can see your software license information from within any Ham Radio Deluxe application by clicking on Help > License Key Manager. The following information will be displayed:

If for some reason you cannot find your permanent license key, you can retrieve it by opening your favorite web browser and either type or copy and paste the following URL into the address field of your web browser.

You will land on a page that looks like this:

Once you are on the key retrieval page, make sure you check the option that says "I'm not a robot" and enter your e-mail address.

NOTE: This e-mail address must be the same email address you provided when you last purchased Ham Radio Deluxe products. If you forward the email sent to this email address to another email address, it will likely cause confusion when trying to retrieve your key or obtain support.

Click the [OK] button and your license key will be e-mailed to you.

If the system cannot find you by email address, please check to be sure you are using the same email address you used with your most recent purchase. 

Be mindful of cases where you are forwarding email, as the email address that you receive our newsletters and receipts from may be different than the email account you receive them into.

If the correct email address cannot be found, please click the link in the resulting message from the key retrieval page.

For security reasons, and to protect your purchase, the staff is no longer able to obtain and send your key to you.

To see other solutions related to software activation keys, please CLICK HERE.