i keep getting this error and have to close thru task manager
i even deleted files in C:\Users\ka7qqv_radio\AppData\Roaming\HRDLLC\HRD Logbook folder please help
Also, not sure if it's relevant but I have Office 365 on my machine. A recent update to that may have done something to the Access runtime module. That may also explain why not everyone is having the problem.
I deleted Office 365 because it had an update yesterday then installed the 32 bit Run time version. All good now, fingers crossed.
Appears there was an automatic update to the Office Suite included in the 9/9/2020 windows update that changed/updated the Access Runtime to 64-bit
Same thing here this am
Fix wrkd. TVM
Can confirm that the fix Erix Gilman pointed out (to reinstall Microsoft Access 2013 32 Bit Runtime) worked for me.
Thanks, Tony. G6TME / A65CP
I suppose we are being bit by the bug. I've just happened to start getting this same pop up window. I am currently running Office 365 latest and greatest. How is it that we are to go back in using some old Access Runtime 2013?
I firmly believe that the software should be up to specs instead of old, maybe unsecured, software.
In the meantime, I am forced to installed this old file. Well, it took care of business but I am afraid that Microsoft is going to push whatever it did back again.
Let's fix this once for all HRD
PS: not having been here earlier, I deleted the program and clean the registry...restarted PC and reloaded software but the same happened hence coming here to find out the issue is there.
Rafael / NN3RP
I tried everything under the sun including switching Office 365 to the 32 bit version. Still no joy!
So switched my Database to MySQl -MariaDB variant as outlined by HRD support. Still no joy!
Reinstalled the Access Runtime 2013. Still no joy!
Finally, in desperation I installed Access Runtime 2010. Hoorah!
Every time I uninstalled Office 365 everything worked fine but as soon as reinstalled- Same old problem.
Your mileage may vary but that is what I did to get Office 365 and HRD to live together.
In my case, Access Runtime 2013 seemed to run an installer that screws things up.
I noticed installing Access Runtime 2010 a different installation sequence occurred.
Good Luck. Hope this helps
Let's hope that it stays that way...but we are still using old / obsolete app. in 2020
Rafael / NN3RP
I can not reproduce this problem here. HRD Logbook and Office 365 are working side by side on my computer. OS is Windows 10 Home, build 2004 and "No Windows updates are available". May be there are two differences to other OMs:
I had a recent O365 update and got the same error. Loaded the MS Access 32-bit file and that fixed it back to normal. System Win10 v2404.