Ham Radio Deluxe Support CenterIn order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Because we continually include bug-fixes with each release, we will recommend that you upgrade to our most recent build as part of the trouble-shooting process. We recommend that you do this before creating the help ticket.
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STOP! If you are contacting us about replacement software activation keys, please try here first (using the email address associated with your purchase):
These new keys ONLY work with Ham Radio Deluxe 6.6 and later. Please obtain your key BEFORE attempting to install v6.6.
Software updates are available at: www.HamRadioDeluxe.com
IMPORTANT: Please note our support hours. Our support technicians are available to respond during these hours.
Monday - Friday 9 am to 6 pm Eastern Time
Closed: Saturday, Sunday and U.S.A. Government Holidays